TeleFlow Step 0060
From TeleFlow
Get TT String Step
Collects one or more touch-tones into a TeleFlow variable. The touch-tones collected can be entered when the application reaches this step, or can be pulled from the touch-tone buffer, or both. This function is most often used to receive a string of numbers and/or symbols such as personal identification number, account numbers, or telephone numbers.
Properties
Variable to receive touch-tone(s): Any touch-tones that are entered before the input Times Out, a maximum number of touch-tones is entered, or a terminating touch-tone is pressed, will be stored in this variable. The timer on this step is reset every time a touch-tone is entered. Any touch-tone gathered into a variable by this step is removed from the touch-tone buffer. e.g: @ACCOUNTNO
Maximum touch-tones to receive: Defines the maximum number of touch tones that will be accepted before continuing down the path. e.g.: 6 or @MAXTOUCH
TIMEOUT (ms): The length of time for which this step will wait for a touch tone. If in this time one is not received, the application will follow the path of the Time Out action step. e.g.: 3000 or @TIMEOUT:
Allowable touch-tone(s): Restricts touch-tones that will be accepted. Acceptable values are: 'X,A,B,C,D,#,*,0,1,2,3,4,5,6,7,8 or 9'. An entry of 'X' means: accept all other touch-tones that are not entered in the touch tones to terminate entry field. e.g.: 1234567890. Touch-tones not in the list are ignored (and removed from the touch-tone buffer) when encountered by this step.
Touch-tone(s) to terminate entry: Restricts touch tones that terminate touch tone input. Acceptable values are: 'X,A,B,C,D,#,*,0,1,2,3,4,5,6,7,8 or 9'. An entry of 'X' means: accept all other touch-tones that are not entered in the Allowable touch tone(s) field. Note that a touch-tone in this field and the allowable touch-tones field will terminate the entry and be accepted as input. e.g.: *#
Action Steps
Time Out: If no touch-tones are entered before time runs out (see TIMEOUT above), this path will be followed. As long as at least 1 allowable touch-tone (see Allowable touch-tone(s), above) is entered before the time runs out, the application will follow the success path. The timer on this step is reset every time a touch-tone is entered.
Related Steps
