LumenVox Software

LumenVox Software

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LumenVox Speech Recognition software is the standard speech recognition server that is available for TeleFlow.

LumenVox Speech Recognition Software – SRE Version 6.0.902

LumenVox provides the software that allows enGenic’s TeleFlow applications to perform speech recognition. This must be installed on the Voice Application Server(s) for any TeleFlow Application to use speech recognition. LumenVox must be licensed/registered and running for any speech recognition to work properly. See the TeleFlow Help file for details on LumenVox registration.


LumenVox: Shutting down and Restarting

If LumenVox hasn’t started properly, or there seem to be recognition or licensing errors, it most easily shut down and restarted by restarting the computer. See ‘Voice Application Server – Shutdown and restart’ in the ‘SERVICE PROCEDURES’ section of this document for instructions on how to safely shut down/restart the computer.

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