TeleFlow Variable @CALLOUT RESULT
From TeleFlow
(New page: <b>Description:</b> A "code" indicating the result of the most recent outbound call made using the Place Call step. The [[TeleFlow_Variable_@CALLOUT_REASON|@CALLOUT_...) |
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<td style="width: 269px;" valign="top" width="269"><p><span class="f_Body" style="font-weight: normal;">@CALLOUT_RESULT = NOANSWER</span></p> | <td style="width: 269px;" valign="top" width="269"><p><span class="f_Body" style="font-weight: normal;">@CALLOUT_RESULT = NOANSWER</span></p> | ||
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<td style="width: 270px;" valign="top" width="270"><p><span class="f_Body" style="font-weight: normal;">@CALLOUT_RESULT = CONNECT</span></p> | <td style="width: 270px;" valign="top" width="270"><p><span class="f_Body" style="font-weight: normal;">@CALLOUT_RESULT = CONNECT</span></p> | ||
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<td style="width: 518px;" valign="top" width="518"><p><span class="f_Body" style="font-weight: normal;">The call connected successfully. </span></p> | <td style="width: 518px;" valign="top" width="518"><p><span class="f_Body" style="font-weight: normal;">The call connected successfully. </span></p> | ||
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<td style="width: 270px;" valign="top" width="270"><p><span class="f_Body" style="font-weight: normal;"> @CALLOUT_REASON = VOICE</span></p> | <td style="width: 270px;" valign="top" width="270"><p><span class="f_Body" style="font-weight: normal;"> @CALLOUT_REASON = VOICE</span></p> | ||
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<td style="width: 270px;" valign="top" width="270"><p><span class="f_Body" style="font-weight: normal;"> @CALLOUT_REASON = CED</span></p> | <td style="width: 270px;" valign="top" width="270"><p><span class="f_Body" style="font-weight: normal;"> @CALLOUT_REASON = CED</span></p> | ||
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<td style="width: 518px;" valign="top" width="518"><p><span class="f_Body" style="font-weight: normal;">A CED (fax tone) was detected, and the "Connect on CED" checkbox on the Place Call step was checked.</span><span class="f_Body"> </span></p> | <td style="width: 518px;" valign="top" width="518"><p><span class="f_Body" style="font-weight: normal;">A CED (fax tone) was detected, and the "Connect on CED" checkbox on the Place Call step was checked.</span><span class="f_Body"> </span></p> | ||
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<td style="width: 270px;" valign="top" width="270"><p><span class="f_Body" style="font-weight: normal;"> @CALLOUT_REASON = SIT</span></p> | <td style="width: 270px;" valign="top" width="270"><p><span class="f_Body" style="font-weight: normal;"> @CALLOUT_REASON = SIT</span></p> | ||
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<td style="width: 270px;" valign="top" width="270"><p><span class="f_Body" style="font-weight: normal;"> @CALLOUT_REASON = SIT</span></p> | <td style="width: 270px;" valign="top" width="270"><p><span class="f_Body" style="font-weight: normal;"> @CALLOUT_REASON = SIT</span></p> | ||
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<td style="width: 518px;" valign="top" width="518"><p><span class="f_Body" style="font-weight: normal;">An SIT (special information tone) was detected, and the "Connect on SIT" checkbox on the Place Call step was not checked.</span><span class="f_Body"> </span></p> | <td style="width: 518px;" valign="top" width="518"><p><span class="f_Body" style="font-weight: normal;">An SIT (special information tone) was detected, and the "Connect on SIT" checkbox on the Place Call step was not checked.</span><span class="f_Body"> </span></p> | ||
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<td style="width: 270px;" valign="top" width="270"><p><span class="f_Body" style="font-weight: normal;"> @CALLOUT_REASON = CED</span></p> | <td style="width: 270px;" valign="top" width="270"><p><span class="f_Body" style="font-weight: normal;"> @CALLOUT_REASON = CED</span></p> | ||
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Please refer to [[TeleFlow System Variables]] for a complete list of system information and settings TeleFlow offers in special variables. | Please refer to [[TeleFlow System Variables]] for a complete list of system information and settings TeleFlow offers in special variables. | ||
Current revision
Description: A "code" indicating the result of the most recent outbound call made using the Place Call step. The @CALLOUT_REASON system variable indicates why the @CALLOUT_RESULT was what it was. The possible combinations of @CALLOUT_RESULT and @CALLOUT_REASON are listed below.
Data Type: String
Possible @CALLOUT_RESULT and associated @CALLOUT_REASON values (each table contains one CALLOUT_RESULT and all the possible CALLOUT_REASON values associated with it):
Variable = Code |
Description |
@CALLOUT_RESULT = BUSY |
The remote party was unreachable. |
@CALLOUT_REASON = BUSY |
The remote side is busy/engaged(I.e. Likely, the called party is on the phone). |
@CALLOUT_REASON = REORDER |
A reorder or fast-busy tone was detected. This is used to indicate an invalid dial string, or that all circuits (trunks) are busy and/or the call is unroutable. |
@CALLOUT_REASON = REJECT |
The remote side called rejected the call. |
Variable = Code |
Description |
@CALLOUT_RESULT = NOANSWER |
The call wasn't answered in the time allowed by the Place Call step. |
@CALLOUT_REASON = MAX_RINGS |
The maximum ring count was reached without the remote party answering. |
Variable = Code |
Description |
@CALLOUT_RESULT = CONNECT |
The call connected successfully. |
@CALLOUT_REASON = VOICE |
Voice was detected: Likely means that a person or automated system answered the phone at the remote side. |
@CALLOUT_REASON = CED |
A CED (fax tone) was detected, and the "Connect on CED" checkbox on the Place Call step was checked. |
@CALLOUT_REASON = SIT |
An SIT (special information tone) was detected, and the "Connect on SIT" checkbox on the Place Call step was checked. |
@CALLOUT_REASON = CONNECT |
A connection event, indicating that the call was successfully connected to the remote side, was received. |
Variable = Code |
Description |
@CALLOUT_RESULT = FAILURE |
A failure generally indicates that something about the attempt to call went wrong, or that the number being called isn't available, and is unlikely to become so with a retry. |
@CALLOUT_REASON = SIT |
An SIT (special information tone) was detected, and the "Connect on SIT" checkbox on the Place Call step was not checked. |
@CALLOUT_REASON = CED |
A CED (fax tone) was detected, and the "Connect on CED" checkbox on the Place Call step was not checked. |
@CALLOUT_REASON = NO_DIALTONE |
Place call didn't detect a dial tone when it tried to go off-hook to place the call. |
Please refer to TeleFlow System Variables for a complete list of system information and settings TeleFlow offers in special variables.
